Privacy policy


Privacy Policy

This Privacy Policy explains how Bossa & Bake ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below.


Personal Information We Collect

When you visit our site or place an order, we may collect certain information, including:

Information You Provide

  • NameBilling and shipping address
  • Email address
  • Phone number
  • Payment information (handled securely by Shopify and our payment processors)
  • Order details and purchase history

Information Collected Automatically

When you browse our site, Shopify automatically collects certain data such as:

  • IP address
  • Browser type and device information
  • Cookies and tracking data
  • Pages viewed and time spent on the site
  • Referring websites or links

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, shipping updates, and customer support
  • Improve and optimize our website
  • Detect and prevent fraud
  • Send marketing emails (only if you opt in)

We do not sell your personal information to third parties.


How Shopify Handles Your Data

Our store is hosted on Shopify, which provides the online platform that allows us to sell our products to you.
Your data is stored through Shopify’s secure systems, databases, and applications.

If you use a payment method like Shopify Payments, your data may also be handled by external payment processors. These providers adhere to strict security standards (such as PCI-DSS).

For more details on how Shopify handles data, please refer to Shopify’s Privacy Policy.


Cookies and Tracking Technologies

Shopify uses cookies to:

  • Keep your cart items saved
  • Enable secure checkout
  • Understand how visitors use our site
  • Improve website performance

You can disable cookies in your browser settings, although this may affect how the site functions.


Sharing Your Information

We may share your information with:

  • Service providers, such as payment processors, shipping carriers, and email marketing platforms
  • Shopify, as required to run our online store
  • Authorities, only if required by law

We never sell your data.


Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates about new products, promotions, and news from Bossa & Bake.
You can unsubscribe at any time using the link at the bottom of our emails.


Data Retention

We retain your order information for our records unless you request its deletion.
For legal and tax purposes, certain information may need to be kept for a specific period.


Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you
  • Requesting corrections
  • Requesting deletion
  • Opting out of marketing communications

To make a request, please contact us at hello@bossaandbake.com


Security

We take reasonable precautions to protect your personal information.
While no online transmission is 100% secure, Shopify and our payment processors follow industry-standard security protocols.


Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised date.


Contact Us

If you have questions or concerns about our Privacy Policy or handling of personal data, you can reach us at:
hello@bossaandbake.com